Support

Version 1.0.0-draft · Effective August 10, 2026

BiaVis is operated by BTech LLC, a New Mexico limited liability company.

• Ordinary support: support@biavis.app
• Privacy and data rights: privacy@biavis.app
• Safety concerns: safety@biavis.app

Ordinary requests are targeted for a response within two business days. Safety reports are targeted for acknowledgment within 24 hours. These are not emergency channels; contact local emergency services for an immediate threat.

Include the app version, iOS version, a short description, and sanitized diagnostic information when useful. Do not email raw route files, HealthKit exports, passwords, identity tokens, or verification evidence unless BTech specifically provides a secure method.